computer issues

since we changed IP in May, we've had several computer issues. but since last month, things have been getting a bit annoying for me. out of 6 computers in the office, only mine has this one problem. the last time i'd called the support people, they'd told me to call back when the problem reoccurred. which i finally had time to the other day. but the guy was so infuriating! after 5 minutes, he told me this was just the way it was, the way the system was set up. when i pointed out i was the only one having this problem, he said there was nothing he could do about it, because that was just the way it was.

i've always been polite to people on the phone because let's face it, they didn't create the problem i'm having. but honestly, i wanted to kill this guy. so i cut him short and said thank you before i started shouting at him. arghhhhhhhhhhhh!