you're STILL mad??

after the heated discussion of the other day, i discussed the situation with N. and toned down the email. then, as i knew the teacher had a lesson with the student today, i made sure to send her an email beforehand, to explain what i'd done. my email was factual and explained everything and why. i knew she wouldn't be happy, but i hoped she'd get it. ... a bit optimistic, it turned out.

when i got to work this morning, there was a long email from her. she was really pissed off. not only that, but she'd copied both N. and the big boss in. great. so i started working on a reply, but just as i'd finished, she actually turned up. i took her to another room to discuss the situation. and in the end, it was fine. considering how aggressive she'd been in her email, i was really surprised to find her cheerful during the the conversation. anyway, once i re-explained everything, we were fine. i think. she did still vaguely imply that i hadn't done things properly, but as i reminded her all of this had been cleared by N. (who didn't really see the need to change the email at all), there wasn't really much she could say. anyway, that's hopefully the end of that, unless of course the big boss, who wasn't available today, wants to discuss this again next week.