solving the plumbing bill issue

ok, so went down to the agency that deals with this and met the guy who sent me the 'serious legal non-reminder' for non-payment. after about 5 mns, i said fine, if you don't believe me, talk to my insurer. so we called him a i passed him over and apparently my insurer then started shouting at the guy. at least that's what he wanted me to believe, although i didn't hear the shouting that was supposedly going on when he put the receiver far away from his ear. anyway, we agreed that this was an insurance issue and that as long as my insurer sent me the papers he just promised to send, i shouldn't have to deal with it anymore.

i wanted this meeting so i could go home and never have to hear about this problem again, but i guess that just wasn't on the cards. i just can't wait for this new paperwork to get through!